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Please note: If you do not find your model, we recommend you call our Customer Support Center at 1-800-OK-CANON (1-800-652-2666) for further information.

NOTICE: Canon Canada Inc. Service department will be operational on JULY 6, 2020, after closing due to the ongoing concerns surrounding COVID-19. The safety and wellbeing of our staff and customers is paramount. We have taken measures to minimize the risks by following recommendations of local government and health authorities. Our customer service team is pleased to announce that we are accepting repairs shipped in by courier only. Please pre-book your repair online at Customer Service representatives are available between 9am and 6pm EST at 1-800-OK-CANON (1-800-652-2666) or via chat at You may also email us directly at We thank you for your patience as we work to clear the backlog of repairs.