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NOTICE: Canon Canada Inc. Service department has closed due to the ongoing concerns surrounding COVID-19 . Unfortunately, any items currently in for servicing at our Brampton, Ontario facility are on hold until staff can safely return to work. At this time, we are not accepting any new shipments, so please DO NOT ship any items in for service. Customer Service representatives are available between 9am and 6pm EST at 1-800-OK-CANON (1-800-652-2666) or via chat at www.canon.ca/support. You may also email us directly at customer_support@canada.canon.com. We apologize for this inconvenience and thank you for your patience as we all work together to ensure the safety of our community and employees.